Contact Us

We're a small team and we read every message. Here's how to reach us.

General Support

support@bastion.family

Privacy Questions

privacy@bastion.family

Billing & Accounts

billing@bastion.family

Response times

We aim to respond to all inquiries within 24 hours on business days. Priority support subscribers typically hear back within a few hours.

Before you write

Check our FAQ section on the pricing page — your question might already be answered there.